All students, actual or potential, of East Durham College have the right to expect the following:
- Readily available access to information and guidance relating to courses, student welfare and college resources
- High standards of teaching
- Adequate resources to facilitate learning
- Equality of treatment and opportunity in all aspects of College activity
- Full support throughout the periods of learning including, where appropriate, counselling, tutoring, welfare support, access to social and residential facilities and assistance when considering progression
As a Student at East Durham College you are entitled to:
- A prompt response to all enquiries or complaints
- Clear and helpful information about the College, its facilities and its courses
- Friendly advice and guidance to help you choose the right course including accurate financial information
- An informal interview or information session to make sure the course(s) you have chosen meets your needs
- An introduction to College life, which will help to make the most of your course and enjoy your time at College
- An environment free from harassment, unfair or unlawful discrimination
- A quality course with good lecturers who offer a variety of teaching styles in a supportive environment
- Access to recreation/leisure and sporting facilities and events
- Access to Additional Learning Support
- Access to high quality work experience if your course requires it
Support